The pros and cons of online booking portals for COVID-19 vaccines once mass immunization begins

Vaccination centre in Mount Brydges, Ont.

Vaccination centre in Mount Brydges, Ont.

Almost every province and territory in Canada is planning to use online portals for people to sign up for COVID-19 vaccines. Officials believe registering for a shot on the internet will be the most efficient process to manage a mass vaccination campaign, but experts say both website booking and call centres can be unfair to some people