Patient Ombudsman issues recommendations on 2nd wave of COVID-19, as long-term care complaints up 370%

Orchard Villa long-term care Ontario COVID-19 visits

Ontario’s Patient Ombudsman says complaints about long-term care homes shot up by over 370 per cent from March 1 to June 30 — and is now issuing recommendations to help the sector manage rising case counts of COVID-19.

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